Frequently Asked Questions

Our shipping rates vary depending on the weight, dimensions, and destination of your package. 

We ship a wide range of packages, including envelopes, small parcels, and large boxed items. We also offer special services for fragile or perishable items.

Shipping times depend on the destination, shipping method, and any customs clearance requirements. We provide estimated delivery times for each shipment and offer expedited shipping options.

Please be advised that the maximum allowed weight for shipments varies by carrier and is dependent on the size of the box.

• FedEx allows a maximum weight of 165 lbs per package.
• USPS has a maximum weight limit of 130 lbs per package.
• DHL permits a maximum weight of 150 lbs per package.

At the moment, we are unable to scan QR codes for any shipping carriers. To proceed, please ensure you have a prepaid shipping label, either printed or in PDF format. If you have the PDF file, we can print it for you at the store.